Learning together

RESOURCES

Where to look for more information on CRM and Salesforce.com:

Salesforce.com resources:

  • Compare editions to find the right one for you (how do I know which edition I'm on now?)
  • Want to try it out risk free?  Get a free fully functioning 30-day trial or a permanent Personal Edition with limited functionality
  • Successforce, a great resource for the user community; search the blog for how-to's, find out what's new in the Winter '09 release (Opportunity splitting, workflow from Case Comments and more possiblities for Visualforce and Apex coding are just a few), post your ideas for new features and access free on-demand training
  • Join the Apex Developer Network for a free 2-user Developer account; test out changes before you implement them in your Production account and check out the Developer Discussion Board for invaluable tips and answers to questions big and small.
  • Want to migrate some of the configuration changes you made in Sandbox to your production system?  Now you can with the new metadata API and Force.com IDE.  Check out the wiki page for details, or ask us to show you. Now you can fully test your changes before migrating them to production.  Imagine!
  • Check out these blogs for more hints and tips: Salesforcetimes.com, GoKubi, SalesforceWatch.com

General CRM resources

  • Inside CRM offers loads of resources, including articles on how to select the right CRM Conslutant
  • CRM News at Sales Technology, presented by 360vantage
  • SearchCRM.com: Great resource for CRM; vendor neutral, including how to evaluate Software-As-A-Service (SAAS)
  • CRMBuyer with resources covering many CRM related topics and business solutions
   
     

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